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Was already a customer when playster rolled out new premium service the week before Christmas. Purchased the new premium service on iOS app. Was able to listen on free trial basis for 2 days because even though I paid and app tells me I paid it tries to sell the...
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1.6
#1156663
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Playster on vacation!

Playster rolled out new premium service the week before Christmas. I was already a customer and paid up for the new upgrade on the iOS app it hasn’t worked properly since I purchased it and for last 4 days had no premium access at all. I just chatted with them and was told tech support is on holiday until next week. Who rolls out new product and goes on vacation? Am paying for nothing
1.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1156645
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Playster - Bait and switch

They tripled the cost of an audiobook membership over night mid way through a month that we already paid for!
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1156095
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BEWARE: Bait and Switch is what I now call this company. Many angry customers are just starting to find out that the Audiobooks they were listening to were locked under a new "premium" audiobook plan even that cost twice as much as the current "unlimited Audiobooks"...
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Anonymous
Kevin

Bait and Switch! False Advertising!Horrible software compounded by locking media and demanding twice the amount originally required and charged. No Notification. Just all the ...

1.0
#1154792
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Like others, my account was erroneously suspended because of a supposed algorithm I triggered. Interesting that this happened after I left many bad reviews regarding their glitchy app on App Store, Facebook, and Twitter. My credit card was breached at one point so they...
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2.2
I didn't like
  • See review
#1133417
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Playster - Cancelled my account

Like most of the other recent posts, they cancelled my account because they said i was doing something wrong under their algorithm. Going through the appeals process.
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1098573
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Exactly as the customer above. Arbitrary removal of account for no stated reason or proof. I hope there are enough complaints and plaintiffs for a class action to shut these scammers down. This is what passes for government consumer protection these days. I had...
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Anonymous
CURTIS TURKNETT

To date no information on how I violated the "fair use" policy .DO NOT SUPPORT THIS COMPANY.

1.0
#1095245
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I listen to dozens of audiobooks every year and so was really excited to find Playster, which allows you to listen to all the books you want for a monthly fee. And my experience was AWFUL! The second month of my subscription my account was flagged because their...
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2.5
I didn't like
  • See review
#1092737
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Customer service is horrible! I have been waiting for a return phone call from a manager or supervisor for several hours! I am hoping to reach as many folks as possible before they make the same mistake I made! It started about 9-10 months ago when I signed up for a...
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1.0
Product
I liked
  • Headphones
I didn't like
  • Misleading consumers
#1088910
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Contact Playster

Mailing Address:
PLAYSTER CORPORATION
79 MADISON AVE SUITE 541
NEW YORK, NY 10016
United States
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Playster Products and Services

Playster in hand with their questionable affiliates make many bogus websites, numbering in the many thousands, that abuse thousands of authors copyright rights, in order to profit in bad faith and deceive people in signing up for free trials using the bait of PDF...
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Anonymous
Review Author Retraction State

I would like to withdraw this complaint as I was mistaken in the matter. Playster were NOT responsible for hosting the material. They took steps to submit DMCA complaints to t...

1.0
I didn't like
  • Mass spamming
  • Dishonest affiliates
  • Profiting in bad faith
#1014000
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